Factory

FAQs

PRODUCTS

WHAT TYPES OF PACKAGING DO YOU MANUFACTURE?

We manufacture custom thermoformed packaging solutions, including plastic trays, clamshell packaging, blister packaging, inserts, and specialty thermoformed components designed specifically for your product and application.

CAN YOU CREATE PACKAGING FOR MY SPECIFIC PRODUCT?

Absolutely! Every project is custom-designed around your product's size, shape, protection requirements, and manufacturing needs. Our team works with you to develop a packaging solution that fits your exact application.

WHAT MATERIALS DO YOU USE?

Our primary materials are PET (Polyethylene Terephthalate) and HIPS (High-Impact Polystyrene), selected for their strength, versatility, and performance. We can also thermoform additional materials depending on your project's requirements.

CAN YOU MANUFACTURE FOOD-GRADE PACKAGING?

Yes. We can manufacture thermoformed packaging using food-grade materials for qualifying food and beverage applications.

CAN I CHOOSE THE MATERIAL THICKNESS?

Yes. Material thickness is selected based on your product, performance requirements, and intended application to provide the right balance of protection and efficiency.

ARE DIFFERENT COLORS AVAILABLE?

Yes. We can manufacture custom packaging in a variety of colors depending on the material and project requirements.

CAN YOU DESIGN PACKAGING FOR AUTOMATED PRODUCTION?

Yes. We regularly develop custom trays and packaging solutions designed to integrate with manufacturing, assembly, and automated production processes.

CAN THESE TRAYS BE RECYCLED?

Yes, all of our trays are recyclable under category 9.

DO YOU HELP WITH PACKAGE DESIGN?

Yes. Our team can assist throughout the design and development process, from concept and material selection to prototype development and production.

ORDERS/PURCHASING

IS THERE A MINIMUM ORDER QUANTITY?

Minimum order quantities vary depending on the packaging design, material, tooling requirements, and production process. Contact our team to discuss your project and receive a custom quote.

DO YOU OFFER FREE SAMPLES?

Because every packaging solution is custom manufactured, we do not offer free samples. Depending on the project, prototype samples may be available during the design and development process prior to production.

CAN YOU PRODUCE PROTOTYPES?

Yes. For many projects, prototype samples can be produced to verify fit, function, and overall design before full production begins.

HOW DO I REQUEST A QUOTE?

Simply contact our team with your product dimensions, estimated quantities, application details, and any drawings or CAD files you may have. We'll review your project and recommend the best solution.

DO YOU ACCEPT PURCHASE ORDERS?

Yes. Purchase orders are accepted for approved customers.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Payment options are discussed during the quoting process and may vary depending on the project and customer account.

I PREFER TO WORK DIRECTLY WITH A SALES REP. IS THERE A NUMBER I CAN CALL?

Yes, feel free to call us at 800-526-7358 to speak with a sales representative. 

WHEN WILL I BE CHARGED FOR MY ORDER?

You will be billed when the order ships. If an order is placed online, your card will be charged at checkout.

SHIPPING

DO YOU SHIP INTERNATIONALLY?

Yes! Both domestic and international shipping are available.

HOW FAST CAN I GET MY TRAYS?

Standard orders of any size will generally be delivered to you within 1-2 weeks.  Custom orders must account for production time, and will arrive within 6-8 weeks (we ship once they’re finished). Free samples are available quickly, within approximately 1 week.

HOW CAN I TRACK MY ORDER ONCE IT HAS BEEN SHIPPED?

We offer convenient order tracking via Shopify.

WHAT ARE MY SHIPPING METHOD OPTIONS?

Standard ground shipping and expedited shipping options are both available. Emergencies happen! Let us know how quickly you’ll need your trays.

CONTACT US

Our team is your team, and we’re committed to delivering whatever you need, whatever it takes.